Tour & Excursion Terms & Conditions
All excursions in and from Tobago are inclusive of return accommodation transfers within the greater Scarborough area! For transfers outside this area, a per person surcharge, depending on your location on the island - applies!
All Excursions in and from Trinidad are inclusive of return accommodation transfers within Port of Spain area! For transfers outside this area, a per person surcharge, depending on your location in Trinidad - applies!
All rates are quoted in USD. Prices are based on a minimum of 4 persons participating and are subject to change without notice. For excursions with 1-3 participants, please contact us for prices! Descriptions may vary slightly from the actual tour provided. Please familiarize yourself with the terms of payment and cancellation policy and the cancellation fees for excursions which may be assessed once a booking has been confirmed.
Terms of Payment:
Group bookings (6 and more persons) require a 25% non-refundable down payment for land based excursions and 50% non refundable down payment for water based excursions.
Multi-day tours require a 50% non refundable deposit at the time of booking with full payment due 30 days prior to the excursion. Multi-day tours booked within 30 days prior to departure are payable in full at time of booking.
For all other excursions 25% down payment - for excursion to the Grenadines and Trinidad a non refundable 50% - is necessary to confirm reservations, balance due two days prior to the tour. When submitting the booking you agree that your credit card will be charged according to the terms of payment and the cancellation policy of Yes Tourism.
Children under 12 years enjoy a 50% discounted rate for bus excursions. Infants and children up to 3 years are complimentary on excursions (does not apply to multi day excursions, excursions to Trinidad or Grenadines excursions!).
Cancellations and Refunds:
Please keep in mind that online cancellations will only be accepted on working days Monday to Friday, 0800 hrs to 1600 hrs local time! All cancellations are subject a 10% cancellation fee. If you cancel 3 working days prior to the excursion, you would receive full refund minus 10% cancellation fee (does not apply for multi day excursions, excursions to Trinidad or Grenadines excursions!)! We will issue a credit on the credit card that you used to pay for the booking. If the cancellation is received after the cancellation deadline, a 100% cancellation fee will apply.
We are not liable for any changes in the excursions or cancellation of tours before the start of tour due to force majeure reserve the right to alter excursions at any time. All excursions take place weather permitting!
Guests with Disabilities:
Guests with disabilities should inquire in advance whether their chosen excursion will be able to accommodate their needs.
All excursion operators reserve the right to deny participation to passengers based on such criteria as they may establish. Yes Tourism Ltd. reserves the right to refuse or rescind any booking which was made on the basis of erroneous or incorrect information on this web site (such as typographical errors or other mistakes as to the specified pricing).